|
DSL Frequently Asked Questions
DSL Benefits
What are the
benefits of DSL?
------------------------------------------------------------------------------------------------------------
DSL Facts
How popular is DSL?
Why are people so interested in DSL?
What factors should I consider in determining
my Internet access needs?
Is the cost of DSL going to decrease?
How soon? Can I view online video clearly with
DSL?
If I get DSL today, can I easily get faster
service in the future as the technology improves?
------------------------------------------------------------------------------------------------------------
DSL at Work
How do businesses benefit from DSL?
Is DSL as reliable as it needs to be for
business users?
Can multiple people at a single office use a
DSL connection simultaneously?
Everytime I add another user to my DSL
connection, do I need to pay another set-up fee?
------------------------------------------------------------------------------------------------------------
DSL
Benefits
Q: What
are the benefits of DSL?
A:
iNYC has chosen DSL technology as its foundation for four key
reasons: DSL is faster than other remote access technologies such
as analog modems, ISDN, cable modems, or wireless solutions. DSL
provides secure, continuous access over a dedicated phone line to
each home or business customer - no time is wasted with dial-up
routines. DSL is cost-effective to implement and to manage. DSL
utilizes the existing copper wire infrastructure, therefore it can
be deployed almost everywhere.
------------------------------------------------------------------------------------------------------------
DSL Facts
Q:How
popular is DSL?
A:
Currently, there are about 200,000 people who use DSL in the U.S.
Analysts estimate that by 2002, the user base is expected to grow
to more than 1 million people.
Q: Why are
people so interested in DSL?
A: DSL eliminates many of the obstacles that prevent
Internet users from making the most of their online access.
Dial-up hassles are eliminated with DSL's "always on" dedicated
connection. Also, DSL's speed and reliability are particularly
attractive, given the comparatively low cost associated with this
option. As awareness of DSL's benefits grows, demand is driving
DSL providers to rapidly scale their networks. Analysts predict
that more than 70% of U.S. homes and businesses will be able to
take advantage of DSL services by 2002.
Q: What
factors should I consider in determining my Internet access needs?
A: You should
consider several factors: The amount of time you spend online The
activities you perform on the Internet Your need to support
multiple-users through a single connection The overall cost of
basic dial-up service versus faster, less cumbersome access
methods
Q: Is the
cost of DSL going to decrease? How soon?
A: DSL is an
emerging technology, therefore it is impossible to predict the
market forces and timing that will influence future pricing.
Nevertheless, DSL is an exceptional value, compared with other
means of online access, and it has every potential to remain an
exceptional value.
Q: Can I
view online video clearly with DSL?
A:
Video works exceptionally well on DSL, depending on the speed of
your DSL connection. Most movie trailers and high bandwidth videos
are designed for 80-128 Kbps speeds. These are well within the
capacity of DSL, which is up to 12 times faster than 128 Kbps.
Q: Can I view online video clearly with
DSL?
A: Video works exceptionally well on
DSL, depending on the speed of your DSL connection. Most movie
trailers and high bandwidth videos are designed for 80-128 Kbps
speeds. These are well within the capacity of DSL, which is up to
12 times faster than 128 Kbps.
Q: If I
get DSL today, can I easily get faster service in the future as
the technology improves?
A:
Typically, yes. For example, if you purchase 192k for your
business, the accompanying router equipment can support you as you
upgrade to speeds as fast as 1.1 Mbps. When you're ready to
trade-up to a higher-speed, iNYC will work with Covad to determine
which options may be available at your location.
------------------------------------------------------------------------------------------------------------
DSL at Work
Q: How do
businesses benefit from DSL?
A: Businesses enjoy multiple benefits: DSL provides a very fast,
secure, dedicated connection that's easy to order, install, and
maintain. It can be economical. DSL service offers affordable,
flat-rate billing, which means you don't pay "price-per-minute"
charges based upon a user's distance from the office. Because DSL
is "always on," it increases employee productivity.
Q: Is DSL
as reliable as it needs to be for business users?
A: Yes. Our business-class service has established objectives and
service guarantees for network availability, repair, packet loss
and network latency.
Q: Can
multiple people at a single office use a DSL connection
simultaneously?
A: Yes, multiple users in an office can use the same DSL
line. In fact, DSL supports almost unlimited users. Some of our
business customer are linking as many as 50 computers to a single
DSL business line.
Q. Everytime I add another user
to my DSL connection, do I need to pay another set-up fee?
A: iNYC does not charge a fee
for additional users or additional machines and the additional
set-up routine is so easy you can do it yourself. Just plug the
computer into the network, and it's on the Internet.
------------------------------------------------------------------------------------------------------------
 |
