FTP Support

Website Hosting using FTP

"FTP" stands for "File Transfer Protocol," and an FTP program is software that you use to move files or entire folders between one computer and another. FTP is most often used for downloading software or for uploading files to a web site.

To have your own personal World Wide Web area, you must not only be an INYC customer, you must own a domain name and have access to your websites files before transferring. If you do not own your own domain, please go to http://INYC.register.com and purchase one. They are available for $35/ year.

Prepare your .html documents and other files on your personal system and name the page you want to be your home page "index.html". It's generally a good idea to have all the files you want to use together in one directory on your computer so when you FTP them to your web directory you won't have to hunt all over your system.

To add or update your files on your web site, use an FTP client (most likely either WS_FTP or CuteFTP for Windows or Fetch for Macintosh) to connect to the server host: www.yourdomain.com and when requested, input your username and password.

If you would like to use an FTP program other than the ones listed above, you may do so. However, we cannot offer any help for customers who use programs other than WS_FTP and Fetch.

At that point, you will be in your home page directory where your web files should be placed. Simply drop or put the files you want in the web directory there, including the "index.html" file that will be your home page.

FTP Instructions must be followed to ensure that your site will work and load correctly on the servers. Instructions are detailed utilizing Cute FTP, a shareware FTP client.

Your Home Page must be named "index.html".
This allows the page to load automatically when your domain name is called. In addition when calling any sub-directory with in your site, any page inside named "index.html" will be automatically loaded.

All files (pages and graphics) are case sensitive.
If the source of a web page calls an image name "IMG0001.GIF" and the image file in your directory is name "img0001.gif" the image will not load on the page and a broken image icon will appear. You will need to either change the code in the page, or rename the image and upload it again in order for it to load correctly.

Once your files and code are correct you are ready to upload to the server. Open the Cute FTP program and click on the "Quick Connect Button" in the top left corner. A dialog screen will open and you will need to enter in a "Host Address", "User ID" and "Password".

Host Addresses: www.yourdomain.com

User ID: your_username
Password: your_password
To upload to the server, simply highlight the selected files on the left side of the screen (your computer) and drag them to the right side of the screen (the web server).

To make changes to your web pages, you will need to edit the files on your computer first. Then upload the files to your directory again. Please be advised if you upload a file with the same name as one that already exists in the directory, it will be overwritten.

View tutorials on setting up FTP for your web site.